Richmond Futures is a wholly owned subsidiary of Richmond Fellowship Tasmania Inc., the largest community-based providers of community mental health services in Tasmania. Our vision is to ‘inspire a healthy community, where people are leaders in their own lives’ and our mission is to ‘enhance health and wellbeing through providing trusted and personalised support to individuals and their families and carers’. We strive to achieve this by promoting choice and control for all our NDIS participants and deliver services that help them achieve their goals.

We believe that recovery is an individual process and that with the right kind of support everyone can live a life based on their own strengths, values and goals for the future. We use an approach that supports individuals to identify their personal strengths and values, to set goals and then helps them make progress towards achieving them.

This position will work with NDIA Participants who have complex needs and live within the community. It will support people to access urgent supports, provide options for additional supports and work with people to implement urgent plan reviews within the NDIS. It is responsible for reducing the impact of gaps between services and facilitating smooth transitions for people who have complex support needs. This role will also undertake Sector and Community development activities, including subject matter expertise activities to build capacity to support NDIA Participants with complex needs.
This position will work directly with the Program Manager to deliver excellence in support services.

This position is part time or full time and engaged on a standard work pattern confirmed at the time of employment Monday to Friday on a standard work pattern agreed by both the employer and employee.

Selection Criteria

  • Bachelor’s degree or equivalent in Social Work/ Allied Health discipline.
  • Experience working in a team to deliver service outcomes.
  • Highly organised and professional in all communications.
  • Ability to meet KPI’s and deadlines.
  • Experience supporting people with complex needs within a NDIS environment, specifically
  • intellectual disability, psychosocial disability, acquired brain injury and autism


  • Strong networks throughout Tasmania.
  • Coordination of Support Experience.
  • Cert IV in Training and Assessment.
  • Experience developing and delivering training and educational resources.

To view the Position Description for this role: Click Here

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